In the past, the key differentiator between the major streaming players has been the quality and quantity of content on offer. While binge-worthy original series and a huge library of classic film and TV might attract users in the first place, could the secret to keeping hold of subscribers in the long-term be how easy a platform is to use?
It’s hard to imagine life without streaming nowadays. For many of us, our streaming habits have become woven into the fabric of daily life, whether that’s binge-watching series-upon-series on Netflix, relying on Apple Music to get you through your commute, or regularly going down the rabbit hole of weird videos on YouTube.
Over the last decade, the rise of major music and TV streaming platforms in particular has been meteoric. When Spotify was founded in 2006, the Swedish startup was largely responding to the growing piracy problem facing the music industry. Today, streaming accounts for 75% of how we listen to music. Around the same time as the birth of Spotify, Netflix was just beginning its transition from a DVD rental business to a subscription-based streaming service. By the end of last year, it boasted 204 million subscribers.